Enhanced Voicemail

Overview

Current voicemail systems typically only allow sequential access to voicemails. XOP Networks’ enhanced Voicemail application allows the voicemail to be accessed in random order. The Voicemail application displays all stored voicemails on a Web portal. The Web portal can be accessed via a PC or via a number of PDAs including Blackberry and iPhone. By a simple click, a user can hear the stored message played through the built in media player.

  • From 100 to 10,000 Voicemail boxes in one chassis
  • From 1000 hours to 10,000 hours of storage per chassis
  • Front ended by ‘One Number Service’ – based on Time of Day or Day of Week specify best number to reach before going to mailbox
  • Support for TDM and VoIP/SIP trunks
  • SMDI, SIP NOTIFY and MF T1 Auto Dial back based Message Waiting Indication
  • Subscriber Web portal for accessing Voicemails, recording greetings etc.
  • Access Voicemail portal via popular PDAs
  • Bulk uploading of voicemail subscribers using CSV files
  • See voicemail activity in real time on a Web portal
  • Voicemail usage reporting

Features

Feature How it works Benefits

PDA accessible Voicemail portal.

Login to a web portal through PDA based browser, and then click and listen to voicemails in random order.

No need to listen to 15 messages before getting to the 16th.

Pull voicemails over data bandwidth without burning cellular minutes.

Sub Mail boxes with auto attendant.

Up to 9 sub mail boxes per subscriber. Different PIN with different greeting for each sub box.

Each family member/company employee can have his/her own voicemail box associated with main mailbox.

Voicemail to email forwarding.

Automatic .wav file sent to email.

Save and play voicemail messages on your PC.

Voicemail Central capability.

Forward office, home, other telephone on busy/no answer to a common voicemail box.

Common voicemail box across subscriber’s multiple phone lines – no need to hear individual mail boxes or answering machines.

Multiple Message Waiting Indicator types.

Support traditional SMDI based MWI and MWI using SIP and MWI using dial back.

Helps with migration of voicemail resources from TDM to IP environment.

Flexible Voicemail IVR

Can change IVR choices by re-recording .wav files.

Emulate legacy voicemail systems.

Resources


Data Sheets
Voice Mail Server Data Sheet
2.45 Mb
Voicemail is a 'must have' revenue generating service for most service providers. As service providers plan the migretion of their networks from a legacy circuit switched environment to packet switched environment, the challenge is, "how do we move our current Voicemail subscriber base?"

White Papers
Home Owner Association Announcement Service
0.1 Mb
This White Paper from XOP Networks examines the current methods that a typical HOA might use, their problem areas, suggests a unique solution, and how it would be implemented by a typical HOA Group subscribing to XOP Networks' Managed Announcement Service. By utilizing our Managed Announcement Service, the HOA's homeowners can be kept informed by phone on any neighborhood situation - quickly and reliably with minimal effort from the HOA's administration.

White Papers
IOC Voice Mail Service White Paper
0.36 Mb
This White Paper from XOP Networks explains how to support Voicemail as you migrate your network from TDM to IP. The XOP Networks' Voice Mail Application (VMA) running on the Universal Service Node (USN) platform can answer all of these challenges, while reducing both CAPEX and OPEX for the operating companies.

White Papers
VoIP Based Mission Critical Conferencing
0.23 Mb
This XOP Networks White Paper describes how Mission Critical Conferencing Equipment plays an important role in situations where decisions made could affect the lives of thousands of people. It is extremely important that such equipment be always available when needed. So far this need had been met by very expensive monolithic mission critical conference bridges that are TDM based.