Knowledge Base: Mass Notification

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I need to send a 30 second message to 2000 people. How many ports do I need?

This is a function of the time you need to send the message in. If you have 1200 minutes (20 hours) then you can do it with just one port. If you need it all 2000 called in 2 minutes then you would need 1000 ports.

The formula for calculating this has many variable depending on the number of rings, number of replays allowed, and other factors that can impact the duration of the call. You can approximate a worst case by adding 24 seconds (4 rings) to 2 time the total duration of both the message and the greeting. This gives you a duration, which you then divide into the time allotted to send the message. This will give you the number of ports needed to send the message to all callers and allows for an answering machine and a replay for each party.

Can XOP equipment send SMS messages through the cellular network?

Yes, XOP equipment supports SMPP3.4 protocol for binding with a SMSC in a cellular network.

What protocol does XOP support for sending SMSs?

We support SMPP 3.4 and HTTP for sending SMSs.

Can XOP equipment send SMS messages through the SMTP based email network?

Yes, XOP equipment can send SMSs using SMTP ports also.

How many SMSs can be sent per minute?

Using the SMPP route we can send 2000 SMSs per minute.

Why are SMS messages limited to 150 characters?

This limitation is part of the SMS standard.