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AI and Enhancing Trader and C2 Voice
The Problem
Is Artificial Intelligence just another shiny object, or can it positively impact your business? Every other job posting seems to be for an AI developer. For certification factories it’s a bonanza. However, AI developers are long on demand and short on supply. The cynical part of me looks forward to when AI can develop itself without human oversight and the certification factories and developers du jour are looking for new opportunities. Six fingered photos and plagiarism arguments aside, are there opportunities to put this to revenue producing or cost saving use? I for one believe there are, and that it’s never as simple as a LinkedIn video would have you believe. Knowing there is a dearth of development talent, do you buy, build or partner to catch the market window before your competition?
Years ago, a friend selling communications equipment told me a story of his pitch to his customer, a business owner. He told him they could reduce headcount and cost with this new solution. Specifically, operators and secretaries, as the automated attendants, and voice mail, on this new PBX would replace them. It was a family business. The operator was his mother, and the secretaries were his extended family. He lost the sale but learned a lesson. Technology has long promised, but has it delivered those efficient tools that give employees more free time, or more time to do their real jobs? Arguably, it has led to more demands on their time based on assumptions about the efficiency. Reduced staffing has meant more stress among the remaining employees. The current generations have rejected the ‘rat race’ lifestyles of their parents and grandparents. Is it possible to strike a balance and generate that win-win?
The Solution
I will leave the hierarchical types and numbers of AI models to other authors. However, the automation of repetitive tasks is a valid and common use case. In its simplest form, AI can help achieve that. We have all interacted with chatbots or auto attendants and have varying opinions on the experience. Like anything, you get what you pay for. If you invest in the development and training of the bot, your customers will have a more valuable experience. When a client has to say ’representative’ ten times to get a live person because your selections, logic, and training failed to resolve your customer’s problem, you have wasted your money possibly at the expense of your customer. Lesson one is to pick the right application, and make sure you properly invest in the project.
Voice assistants are another powerful too, that did not begin as an AI application but are being powerfully enhanced by it. I use one every day, and for me, as it’s on a separate dedicated device that doesn’t take up my real estate on my screen and doesn’t require me to press or open anything, I enjoy using it. It often fails on more complex questions; however, the new AI version will be shortly released that promises to rectify that shortcoming. So, it has replaced my typing in a browser hoping for a good return and scrolling past the sponsored items that I didn’t ask for to get to my answer. It enhances my experience, and I can continue to multitask with two free hands.
How do we add the value of repetitive task replacement with the enhancement of task? By consuming and presenting large volumes and varieties of data so that a user can synthesize it in their daily roles.
Consider a trader with screens full of changing charts, TV audio playing, internal and external hoots and shoutdowns being broadcast, calls coming in and going out to specific traders and firms are being made and logged and you can’t access it. Social media, news and market information are constantly changing, memos and emails are constantly coming in, voice recorders are transcribing events that you had no idea were even taking place let alone having access to. And there they are in the middle of that cacophony as the human information processor responsible for synthesizing everything into a transaction that will make your firm a great deal of money. Now imagine you are that same trader, and AI was synthesizing all of that for you and presenting it into one easy to consume, visual user experience.
Using that same technology in Command and Control (c2) applications, information may be sent on social media long before the first emergency services call is ever made to public safety officials, especially where the geography is remote or that hour is late. A report of some natural catastrophic event may begin as a post to a group. Hey, did you feel/hear/see that? By aggregating all of those same feeds and social media, can a disaster preparedness center get a jump on the response to an event in the same way the trader could and thus saves lives?
Conclusion
Systems Integrators, who supply mission critical solutions such as XOP Networks, are building AI into their core applications such as their Universal Service Node that provides financial industry and C2 critical communications systems. Whether it is for their own customer service application, or for traders and first responders to visualize, synthesize and respond to massive amounts of data, XOP is focusing on enhancement use cases. The technologies mentioned above are available and in commercial use today. None of this is a vaporware or futures discussion. While your specific applications and integrations may require development or SDK/API work, these tools will assist with the dissemination of vast amounts of data to help humans make better, faster, and more informed decisions that can impact financial success and public safety.
Anecdotal Chat GPT use cases may be getting all of the press, but business applications will drive the success of AI and determine whether it is a flash int the pan or has longevity beyond the next shiny object. As with anything, how solutions providers architect and market the value will make the difference. So, learn the lesson of pitching the staff reduction aspect of the business owners family with automation, and instead focus on the value of the result. Visualizing and enhancing voice communication has always been a challenge, and XOP Networks is helping enterprises realize the value of the data they have access to and are turning that potential into voice with vision.
NEC: How to Properly and Effectively Roll Out a Clear and Official End-of-Life Notice
The Problem
If you have read my previous blogs, you know that I have been highly critical of company’s end of ____ notifications to their customers. The very customers who were loyal, and that paid their bills so the manufacturer could continue to operate. Loyalty should be a two-way street, but often is not. We have all experienced end of _____ for products we rely on. Some merely send an email with a PDF or web link, some are handled well, and others have been borderline dishonest.
I have witnessed firsthand companies that were unable to update their software and hardware because of financial mismanagement. Their choice was to hide this from their customers who believed that their devices were still viable and did not contain risky elements that were no longer supported. They could not produce an update or a replacement because of a lack of funding. They did not want to damage their reputations and let their competitors know their dire straits. They made ‘new’ components from old warehouse stock and bought their own back grey market items from auction websites and sold them as new. Such behavior is reprehensible.
Now let me tell you about my recent experience with NEC, and their exiting the PBX market. It was a Master Class in how to care for your customers, resellers, and partners.
The Solution
Founded in 1899, NEC has a long tradition of professionalism, and high-quality products and services. They are a large international firm with a diverse product portfolio. They have been a market leader in SMB PBX systems for many years. They offered powerful UCaaS and CCaaS services and have always been hailed as innovative. However, even the best of companies such as NEC face decisions on how to invest their capital. Recently they decided to exit the premises-based UC PBX market. But rather than run from this, they leaned into the decision and openly announced this to all customers and partners with sufficient advanced notice.
NEC did not stop there. They reached out to their partners and assisted them with the planning of their transition. We know that almost all firms OEM portions of their offerings. NEC went as far as to put their resellers and customers together with these OEMs and create webinar forums to ensure that the customers and partners had ongoing support, and the same products to offer and support into the future.
How often do you witness that level of loyalty and care for customers? This type of commitment does not just happen. It is a byproduct of an ethically managed business where values have cascaded from top to bottom, internally and externally. There is so much to be cynical about these days, however this duty of care is extraordinary, and I applaud them and their leadership for it, and wish them well in the future.
Conclusion
If you were affected by this announcement, you can join XOP and NEC on a webinar as they work with their customers and partners to transition NEC Meeting Center, and other features beyond the EOL date. Like NEC, XOP values their customers and works with partners who integrate and provide solutions to their customers. Contact your NEC account or product team for the date and time of this webinar, and rest assured that you will be cared for in the same loyal and professional manner that you became accustomed to from NEC. Well done!
Bill Wagner is a financial industry technology consultant with over 30 years’ experience as an industry executive in hardware, software, engineering, operations, R&D, product development and introduction, and strategic development.
Your Conference System is ‘End of _____.’ Now what?
The Problem
One of the many issues facing IT managers today is equipment that is End of Life, End of Sale, End of Support and Manufacturers Discontinued. Technologies rely on numerous underlying technologies, so at any given point a component of your system may be a risk to your enterprise. If your enterprise is a financial institution, then, to borrow a phrase, ‘Houston, we have a problem.’ What are your next steps?
1. Assess Your Risk
End of Life means no more updates, End of Sale means it is no longer available off the shelf, End of Support means if it is broken, you are on your own, and Manufacturers Discontinued means it is no longer available from the factory. While each is different, your problem is the same: Risk! Why is it ending? Is there a particular component that is no longer available? One of the riskiest issues is when an underlying operating system is no longer supported.
-You are open to potential security risk that you literally cannot afford
-It may cause an operational risk in the form of service interruption
-A failure for any reason can cause reputational risk
-You may suffer financial risk from a failure either in fine or lost revenues
2. Determine Your Options
When this happens with the tech giant’s products (Windows XP, Mozilla Firefox, Adobe Flash, Java 6 Office 2003) there is usually something they have ready to replace it. But if your vendor was using one of those as an underlying foundational component, changing it may be incompatible with other components. Now you are faced with a decision you probably did not anticipate and may not have the budget to resolve. And that vendor who failed to plan has another answer? Is their promised fix six months to a year away? Do you want to be their first user guinea pig? Do you continue to trust a vendor who put you in this predicament? Do you dare go on the grey market for support, or parts of questionable quality on an auction website, or promises from the vendor to scour the warehouse or cannibalize systems for you? How would your choice look as a headline on tomorrow’s business news?
- Scared yet? If not read on. In the financial industry the vendors who provide trader voice services are limited, and conference systems even more limited and due to its age it may have risk beyond ‘end of ____’:–Not SIP or WebRTC capable
-Not cloud ready or native
-Unable to convert all current protocols
-No secure remote/mobile access
–No LDAP integration
-No mobile apps
-No browser access form anywhere
-Out of date security and unable to upgrade
-Incompatible with your existing desktop appliances
3. Make a Decision
If the risk is low, you may be able to contain it and use something to front end it or replace it with a properly built CAPEX or OPEX solution from an experienced manufacturer and provider that has hundreds of thousands of ports operating around the world with zero down time.
- Who is financially stable?
- Who has the right vision?
- Trader Voice has been dubbed a melting ice cube by some. Who will survive?
- Who has a proven track record and base to support their sustainability?
- Who ticks the boxes for integrating every past, present and future functionality you require?
- Who is responsive to their all their customers’ needs, not just the top 20%?
In my experience, that vendor is XOP. Networks (www.xopnetworks.com). They come from the Telco background where failure is not acceptable, but have an agile mindset required for today’s tech success. Their modular design ensures that components can be upgraded or replaced without having to end them, and their track record proves it. And their model is not ‘one size fits all’ forcing you to buy more than you require.
Their Universal Services Node (USN) mitigates every risk mentioned and delivers every feature listed and more. And if it is not on the list, simply tell them what you need, and it will be developed by their team (as I have personally witnessed literally overnight). They support all protocols and can bridge the gap from anything to anything else. They can integrate to your system or provide an interface off the shelf. And they can extend the life of your technology investment and lower the risk that others foisted upon you.
XOP also supports Command and Control (C2) first responders, so they understand performance means lives and it is reflected in their products and services. They have long supported the financial industry where they also know that time is money. Depending on your service provider choice, you may be using them right now and not know it. Just ask yourself if your service has ever gone down, or if you had an ‘end of ____’ notice. If the answer is yes, your provider is not using XOP.
Conclusion
Sadly, firms can be misled by the sleight of hand performed by the very vendors who put them at risk. The promise of a new and improved widget or a glitzy demo can obscure the fact that there is a risk to their firm. After these notices are sent, IT Managers are forced to find and evaluate alternatives and expend resources on bids to replace them. If this blog resonates with your experience, then give XOP a call and save yourself time, aggravation, and cost. In closing I will remind you of the fable of the scorpion and the frog. The scorpion needs to cross the river and asked the frog for a ride on its back. To summarize, the scorpion bites the frog, and both drown in the middle of the river. The frog cried ‘why’? The scorpion responded, ‘because it is my nature.’ Choose wisely.
Bill Wagner is a financial industry technology consultant with over 30 years’ experience as an industry executive in hardware, software, engineering, operations, R&D, product development and introduction, and strategic development.
Preparing Your Home Office for Optimum Voice Quality
The Problem
Despite the exhortations of celebrity CEO’s, remote work is here to stay. We as IT leaders must determine how best to achieve our goals in this paradigm. Even before the pandemic, conferences and remote users have had their share of technical issues. Now collaboration systems’ disparities exacerbate the challenges. Audio quality is one of many such problems. Whether it is delay, echo, jitter, low bandwidth, poor equipment, background noise, or other factors, some simple actions can make your remote work environment sound more professional. If your teenage gamer were speaking in a Discord server chat and exhibited such poor audio, they would be kicked out or muted by the moderator. They may not fully understand why their peers use a particular vendor or technology, but they do heed the trend. So why does their parent, working for a prestigious employer, use a $20 headset in their home office and place transactions, and your firm at risk?
Many years ago, a customer had a small trading floor where a single trader had ‘static’ on all his lines. It was odd that only one person experienced this, and odder still that the lines were IP, and the problem was intermittent. I joined the tech on the service call at 7AM on a Summer morning before trading began. The trading turrets were older vintage, but in good working order. There was nothing remarkable about that desk. We tested both handsets and several lines with no issues. We checked for all the usual IP related issues like jitter. Nothing. We put it on speaker and checked the gooseneck microphone. Suddenly there was the static. What we found was an extremely sensitive omnidirectional microphone with no windscreen which was aimed upward directly at the overhead air conditioning vent. I blocked the air with my hand and the static ceased. The telecom manager (remember those?) was highly embarrassed. While not a remote work example, it illustrates the point that even on a main trading floor, you can encounter unique circumstances. If you have such issues in the controlled environment of a main trading floor, imagine the issues you would encounter in the hundreds of uncontrolled remote work environments?
What Employees Can Do
-Correctly prepare your environment:
-Do not use rooms with vaulted ceilings, wood floors, and vast open space
-Use acoustic dampening panels when there is a chance for reflection
-Choose a room with a door to close if others are home
-Close windows
-Do not have fans or air vents blow on your desk
-Provide sufficient bandwidth:
-Dedicated if possible
-Use a cable not Wi-Fi or Bluetooth for all connections when possible
-Ear buds are EXTREMELY sensitive and pick up every noise so avoid them
-Choose the best SSID connection to your home router
-Use a VPN
-Test your up/down bandwidth with a speed test provider
-Correctly layout your desk
-Do not put the speakers and mic too close; angle the speakers towards you
-Use a headset if possible and do not put the mic boom too close to your mouth
-Do not put anything in front of you speakers and mic to impede their quality
-Turn off other mics not in use such as camera mics that can cause feedback
-Use the mute button judiciously
What Employers Can Do
-Provide quality equipment:
-Simply providing a stipend does not mean employees will spend it correctly
-Name the high-quality brands and exact model numbers of I/O devices
-Choose the correct microphone polar pattern for the environment:
-Cardioid (NOT omnidirectional)
-Ensure it has a foam windscreen cover
-Position the Speakers in the rear dead zone of the mic’s polar pattern
-Provide a home office best practices manual
-Test and monitor home offices as if it were a corporate site
-Provide up to date PCs:
-Provide a dedicated device if your other tools are processor hogs
-Traders have less screens when remote but want the same apps
-Is the OS, processor, drivers, settings, and memory up to the task?
-Check users Task Manger for utilization and performance and turn unnecessary items off
-Enable noise reduction on the PC, APP, and equipment
-For WebRTC apps, are browser extension disabled?
-Is security software slowing things down?
What Technology Vendors Can Do
-Provide best practices recommendations for remote use of your products
-Do not sell less than what your customer needs just to get the deal:
-Make sure your remote desktop vendor manages voice correctly
-Procure all the required software packages
-Provide tools that clean up inferior quality audio or noise even if it is introduced:
-AI can do easily determine that a barking dog does not belong on a call
-Provide a platform such as XOP Networks that can solve this for you:
-Extend the life of your legacy assets
-Account for every user’s setup being potentially different
-Provide protocol conversion and bridging when necessary
-Provides multiple access methods to suit your situation or as a backup
-Reestablish connections upon failure for business continuity and reduced interruption
-Normalize access methods to provide a common user experience
-Allow a single pane of glass for administrators ease of management
Conclusion
Is all this obvious? Remember the example of my visit to the trading floor for static? For the want of a foam windscreen, or moving the trader, they frustrated a key revenue producer, wasted their time and the vendor’s time. Do not skimp on remote worker costs as it is never worth the few pennies you may save. Listen to a voice recording of a poor-quality trader voice call and ask yourself if it would lend itself to the conflict resolution of a disputed trade. Why risk your reputation, and profits from that trade made on a $20 headset because a manager was more concerned about their budget? The Federal Reserve Banks use the fable, Shopping Wisely with Olivia Owl, to teach children the value of money. The moral is that if you compare price options before you shop, you will use your money more productively. As IT managers, we need to plan and choose vendor partners wisely, then test, monitor and maintain our remote workers’ equipment and applications the same as if they were in an office. If not, we risk being the telecom manager responsible for 100 angry traders under 100 air vents.
Bill Wagner is a financial industry technology consultant with over 30 years’ experience as an industry executive in hardware, software, engineering, operations, R&D, product development and introduction, and strategic development.
The Surprisingly High and Often Overlooked Cost of Today’s Big-Name Public Collaboration Providers
The Problem
During the pandemic enterprises relied heavily on public cloud based, shared collaboration tools. Reports state that their usage rose by thirty times the normal daily rate early on. Later when the data analysis and customer complaints caught up with the reality, security issues became apparent. Uninvited participants appeared and meetings were no longer private. Fingers were pointed at service providers, security management was blamed, and C-Levels were replaced. And now, after all this time, everything works perfectly, right?
- February 2024 – AT&T’s cellular network goes down
- Attorneys General of several states have announced investigations into the outage
- Purportedly caused by improper process during a network expansion
- AT&T is refunding $5 per user which will cost them millions for their avoidable actions
- First responder FirstNet was supposedly part of the outage
- We may never know the cost of SLA penalties or reputational damage
- January 2024 – Microsoft Teams suffered a mass Teams outage which they blame on a networking issue
- February 2024 – Red Sea undersea fiber optic cables are cut by factions in a civil war interrupt global service
Cloud exists in a datacenter, and network on physical infrastructure somewhere. How many of us ask to see the cable routes, network designs, resiliency plans, or demand testing and results for such services? I was correctly tortured as a young engineer at NYNEX by some of the smartest technology minds in the financial industry for such evidence. Yet today we incorrectly believe that such diversity and resilience is automatically there because its IP, right?
Your vulnerability is no longer the bored teenager, criminal hacker enterprise, or nation sponsored bad actors. On public shared infrastructure, centralized universal changes have universal consequences. Our quest for buzzword philosophies like ‘lean’ and ‘agile’ have encouraged and rewarded decreased supervision, expertise, process, and documentation which can lead to carelessness. Failing your customers with preventable service interruptions of any type is not a laudable corporate virtue.
The Solution
I use Skype daily to speak to colleagues and friend around the globe. Its free, simple to use, generally stable, and has not changed much over time. But I would never use it for highly confidential communication. Recently, German defense officials on a Webex shared public platform call were discussing sensitive Ukrainian war plans. The Russians eavesdropped on the call even though the German military had a secure internal network that they should have used. A 38-minute audio recording was released publicly embarrassing the German government. They had vast technology resources at their disposal. Could your business withstand a 38-minute audio leak of your most private discussions?
Collaboration tools such as Teams, Zoom, and Webex, are rapidly changing the voice communications landscape. Despite their issues they provide a good service for a competitive price. Like cell phones, they are not perfect, but they get the job done and provide additional features and functionality that make them worthwhile. However, an enterprise must consider if they want the critical content of their collaborations to use the same shared public infrastructure as Grandma speaking to her grandchildren.
Traders use turrets and private wires for speed, confidentiality, and guaranteed performance when they need it most. Turrets have a privacy/barge in buttons for a reason. Regulators and Financial institutions spend a fortune on compliance to prevent violations from alternative, unmonitored, unrecorded communications platforms such as social media communications services. Some financial firms have large global private networks larger than many service providers. Yet they and others use the public platforms of these collaboration providers. Ask yourself or better yet ask them:
- Do they provide a recording interface to your private system?
- How are you securely partitioned?
- Do they record the video, shared screens, shared files, and chat?
- Do they offer private infrastructure or hybrid cloud/data center deployments?
- Do they offer any access method from analog to WebRTC?
- How do they prevent phishing and social engineering attacks aimed at their own users?
- How do they respond to compromised accounts?
- How do they prevent data leaks?
- How do their API’s prevent risk from malicious 3rd party apps?
This is the equivalent of PBX versus Centrex telephony. Public services simply cannot address it all and be all things to all people, the same way your business cannot. You need a private service that inherently locks out the public and provides a secure platform that is built for secure, compliant business. One such service is XOP Networks ConferWeb collaboration platform which ticks each of these boxes. The ConferWeb platform is designed for deployment behind the secure firewalls of an enterprise, thereby ensuring that the security of end user’s collaboration experience is not impacted by the vagaries of the service provider networks. Additionally, their Universal Services Node (USN) provides the any to any protocol conversion that can securely bridge all parties from analog to WebRTC and integrates your existing IAM tools such as LDAP. These mature technologies are out there waiting to be exploited and have been in use in the financial and command and control markets supporting critical infrastructure and services for over 20 years.
Conclusion
In the introduction, my contempt is not for Lean or Agile methodologies in software development or even in faster, leaner more general projects. It is for poor leaders who try to rationalize expediency and frugality with the philosophy du Jour which they do not fully understand and use as air cover for bad practices. Do you think the CEO of Wendy’s now fully comprehends the meaning of surge pricing? Buzzwords and viral trends are not a substitute for experience, knowledge, leadership, management, oversight, governance, and plain hard work. The concept of a minimum viable product is solid, depending upon how minimum viability is defined. And for more mature products, we see that poor process and supervision, most likely due to cost cutting, are still possible even for high tech giants.
While time to market is important, so is quality and service. Embracing error as a positive learning experience for your self-managed team simply does not work for critical infrastructure. You the customer pay the price for simplistic LinkedIn video sound bite management style. Critical communications simply cannot be allowed to fail! If your team does not understand that, then you may need a new team or a new team leader. Infrastructure must be highly available, fault-tolerant, tested prior to implementation of any expansion, patch, or upgrade, not have single points of failure, and be fully and instantly recoverable. How many of the 14,000 impacted Teams users do you believe got a live agent to help them on Saturday January 26th? Financial leadership means so much more than reducing expenses to meet an artificial target. There is an adage that you can it have good, fast, or cheap: pick any two. If you select fast and cheap, ask yourself if you are ready for your darkest secrets to be on CNBC tomorrow or for your customers to be down in the middle of a business day?
Bill Wagner is a financial industry technology consultant with over 30 years’ experience as an industry executive in hardware, software, engineering, operations, R&D, product development and introduction, and strategic development.
XOP Networks Offers Conference System Lease Program to Assist Companies Coping with Employees Working from Home Challenge
Dallas, Texas (PRWEB)March 21, 2020
In response to unprecedented need for employees to work from home, XOP Networks, a developer of Audio Conference and Web Collaboration bridges announces a conference bridge lease program.
As part of this program, XOP Networks will:
- Will load latest conferencing software on a customer owned physical or virtual server.
- Enable conference bridges that scale from 24 ports to 1000 ports
- Lease software in 3-month increments
- Allow 90% of the amount spent on lease towards an equipment purchase if the customer desires to do so at a later date
Our latest software release offers following advanced features for further facilitating work from home:
- Join the Audio Conference using computer audio or dial in via PSTN
- Share webcams for Video Conferencing
- Share desktop or specific application (Word, Excel etc.)
- Share a whiteboard for brain-storming etc.
- Use webinar for training, product demonstrations
- Optimize bandwidth utilization
- Bulk provision Moderator accounts and conferences quickly using our REST API
“We are pleased that we are able to help companies meet their employees’ needs for being able to work from home. We can have our conference bridge installed and working on a customer’s server in an hour or less”, said Sudhir Gupta, CEO of XOP Networks.
To take advantage of this offer call us at 972-590-0201 or email us at sales@xopnetworks.com.
About XOP Networks
Headquartered in Dallas, Texas, XOP Networks was founded in January 2003 and is backed by a seasoned management team. Deployed at multiple Cellular Operators, Fortune 100 companies, CLEC/IOC customers, Government organizations, DOD networks (Air Force, Army and Navy) XOP Networks’ products allow customers to boost employee productivity, increase business efficiency and enhance emergency communications. Having both TDM and VoIP interfaces, XOP products allow customers to seamlessly transition their Value-Added Services from legacy circuit switched networks to VoIP based packet switched networks.
For more information about XOP Networks, visit its website at https://www.xopnetworks.com.
XOP Networks’ Offers a Lease Program for Its Digital Collaboration Bridge For Employees Working from Home
XOP Networks, Inc., a developer of Audio Conference Bridges and other Value Added Service platforms announces special lease program for its Digital Collaboration Bridge product.
DALLAS, March 17, 2020 /PRNewswire-PRWeb/ — XOP Networks, Inc., a developer of Audio Conference Bridges and other Value Added Service platforms announces special lease program for its Digital Collaboration Bridge product.
XOP Networks now allows customers to lease a hosted Digital Collaboration Bridge. The Collaboration Bridge can be leased in one-month increments. Each Collaboration Bridge comes equipped with 16 ports thus enabling a team with up to 16 members to work from home.
The Digital Collaboration Bridge is a purely web-based appliance that allows:
- Audio Conferencing using Computer Audio
- Screen Sharing
- Application sharing
- Webcam sharing
- Whiteboard sharing
- Recording
The 16 port Digital Collaboration Bridge can be leased for $195 per month. Customers can apply 90% of the leased charges towards the equipment purchase if they want to purchase it later.
“I run a Commercial Property Management firm. Using XOP Networks’s collaboration bridge all of our employees are able to conveniently operate from their respective home offices”, said Christie Mendoza, President Mendoza Realty.
“XOP Networks Digital Collaboration Bridge lease program makes it cost effective and hassle free for employees that want to operate from their homes”, said Sudhir Gupta, CEO of XOP Networks.
Please contact XOP Networks sales at 972 590 0201 or send an email to sales@xopnetworks.com.
About XOP Networks
Headquartered in Dallas, Texas, XOP Networks was founded in January 2003 and is backed by a seasoned management team. Deployed at multiple Cellular Operators, Fortune 100 companies, CLEC/IOC customers, Government organizations, DOD networks (Air Force, Army and Navy) XOP Networks’ products allow customers to boost employee productivity, increase business efficiency and enhance emergency communications. Having both TDM and VoIP interfaces, XOP products allow customers to seamlessly transition their Value-Added Services from legacy circuit switched networks to VoIP based packet switched networks.
For more information about XOP Networks, visit its website at https://www.xopnetworks.com.
SOURCE XOP Networks, Inc
Universal Service Node JITC Approval Letter
