LoginIP based Hoot and Holler Conference Bridge for the Transport Industry
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Revolutionizing Wall Street Communication: The Power of Hitless Switching in IP-Based Hoot and Holler Applications
Introduction
In the fast-paced world of Wall Street trading, seamless communication is paramount. Traders rely on instant, uninterrupted connections to make split-second decisions that can significantly impact their financial outcomes. Traditional communication systems often fall short, requiring traders to redial and rejoin conferences during technical disruptions. However, with the advent of hitless switching in IP-based Hoot and Holler applications, this challenge is being effectively addressed.
What is Hitless Switching?
Hitless switching is an innovative technology that allows calls to transition between hoot bridges without any noticeable disruption. Unlike traditional methods that require traders to redial to join a new hoot conference, hitless switching ensures continuous communication, maintaining the flow of information without interruption.
The Importance of IP-Based Hoot and Holler Applications
IP-based Hoot and Holler applications are essential tools for traders, providing instant communication channels that are crucial for sharing market updates, trading positions, and strategic decisions. By leveraging IP technology, these applications offer enhanced reliability and audio quality compared to traditional leased line-based systems.
Benefits of Hitless Switching
-Seamless Communication: Traders can continue their conversations without any interruptions, ensuring that critical information is shared in real-time.
-Increased Efficiency: Eliminating the need to redial saves valuable time and reduces the risk of missed opportunities.
-Enhanced Reliability: IP-based systems provide more stable connections, reducing the likelihood of technical issues that can disrupt communication.
Real-World Impact
The implementation of hitless switching has received positive feedback from traders who appreciate the uninterrupted communication and increased efficiency. This technology is transforming the way traders interact, allowing them to focus on their strategies without worrying about technical disruptions.
Conclusion
Hitless switching in IP-based Hoot and Holler applications is revolutionizing communication on Wall Street. By providing seamless transitions between hoot bridges, this technology ensures that traders can maintain continuous, efficient communication, enhancing their ability to make informed decisions in a fast-paced environment.
XOP Networks’ Universal Services Node (USN), a state of the art conferencing and collaboration bridge supports IP based Hoot and Holler application with ‘hitless switching’. Typically, the H-n-H conference runs on the Primary USN and simultaneously a proxy H-n-H conference runs on the Secondary USN.
The Automatic Conference Coordinator capability of the USN is always aware of the health of both the Primary and the Secondary USNS. If the Primary USN conference server or the cloud provider network fails, the Automatic Conference Coordinator quickly enables the H-n-H conferences on the secondary conference server located in a different cloud vendor’s network, datacenter, or premise-based server without any intervention. With hitless switching, the traders using the H-n-H conferences are unaware that their conference has moved from Primary USN to the Secondary USN.
Here is a highly technical secret: If a user must dial back in, or an admin has to restart something, it isn’t automatic failover.
Is there a good reason for your email interface, folders, files, chat/IM, PSTN and collaboration to all be in one environment? If there is, that’s great. But if you only purchased that option because of the old adage about never getting fired if you bought a particular enormous vendor, shouldn’t it work? By integrating a separate multi cloud system, you can decrease your exposure and increase your security. XOP offers secure remote access, LDAP compatibility, and CAPEX and OPEX service options.
Conclusion
I was the Chief Engineer of a global telecom company that was about to IPO a few years back. At an event, I asked a customer why they went with us, and not a larger company. The answer was that they were a little fish in the scheme of things, and that our pond was smaller. They could call me or our CEO on our cell phones and know they had the ear of someone who cared about their business and would help them with the problem. I was impressed by that answer and have always remembered the conversation. If I couldn’t say the same about the vendors that I was considering, why would I do business with them? Critical communications such as Financial or Command and Control cannot tolerate 2-hour outages or such a total lack of diversity, redundancy, and proper testing prior to a commercial release. If your communication infrastructure is as critical to your enterprise, then perhaps you should be speaking to your XOP Networks representative about their conferencing, collaboration, mission critical voice, and other integrated services today.
Bill Wagner is a financial industry technology consultant with over 30 years’ experience as an industry executive in hardware, software, engineering, operations, R&D, product development and introduction, and strategic development.
AI and Enhancing Trader and C2 Voice
The Problem
Is Artificial Intelligence just another shiny object, or can it positively impact your business? Every other job posting seems to be for an AI developer. For certification factories it’s a bonanza. However, AI developers are long on demand and short on supply. The cynical part of me looks forward to when AI can develop itself without human oversight and the certification factories and developers du jour are looking for new opportunities. Six fingered photos and plagiarism arguments aside, are there opportunities to put this to revenue producing or cost saving use? I for one believe there are, and that it’s never as simple as a LinkedIn video would have you believe. Knowing there is a dearth of development talent, do you buy, build or partner to catch the market window before your competition?
Years ago, a friend selling communications equipment told me a story of his pitch to his customer, a business owner. He told him they could reduce headcount and cost with this new solution. Specifically, operators and secretaries, as the automated attendants, and voice mail, on this new PBX would replace them. It was a family business. The operator was his mother, and the secretaries were his extended family. He lost the sale but learned a lesson. Technology has long promised, but has it delivered those efficient tools that give employees more free time, or more time to do their real jobs? Arguably, it has led to more demands on their time based on assumptions about the efficiency. Reduced staffing has meant more stress among the remaining employees. The current generations have rejected the ‘rat race’ lifestyles of their parents and grandparents. Is it possible to strike a balance and generate that win-win?
The Solution
I will leave the hierarchical types and numbers of AI models to other authors. However, the automation of repetitive tasks is a valid and common use case. In its simplest form, AI can help achieve that. We have all interacted with chatbots or auto attendants and have varying opinions on the experience. Like anything, you get what you pay for. If you invest in the development and training of the bot, your customers will have a more valuable experience. When a client has to say ’representative’ ten times to get a live person because your selections, logic, and training failed to resolve your customer’s problem, you have wasted your money possibly at the expense of your customer. Lesson one is to pick the right application, and make sure you properly invest in the project.
Voice assistants are another powerful too, that did not begin as an AI application but are being powerfully enhanced by it. I use one every day, and for me, as it’s on a separate dedicated device that doesn’t take up my real estate on my screen and doesn’t require me to press or open anything, I enjoy using it. It often fails on more complex questions; however, the new AI version will be shortly released that promises to rectify that shortcoming. So, it has replaced my typing in a browser hoping for a good return and scrolling past the sponsored items that I didn’t ask for to get to my answer. It enhances my experience, and I can continue to multitask with two free hands.
How do we add the value of repetitive task replacement with the enhancement of task? By consuming and presenting large volumes and varieties of data so that a user can synthesize it in their daily roles.
Consider a trader with screens full of changing charts, TV audio playing, internal and external hoots and shoutdowns being broadcast, calls coming in and going out to specific traders and firms are being made and logged and you can’t access it. Social media, news and market information are constantly changing, memos and emails are constantly coming in, voice recorders are transcribing events that you had no idea were even taking place let alone having access to. And there they are in the middle of that cacophony as the human information processor responsible for synthesizing everything into a transaction that will make your firm a great deal of money. Now imagine you are that same trader, and AI was synthesizing all of that for you and presenting it into one easy to consume, visual user experience.
Using that same technology in Command and Control (c2) applications, information may be sent on social media long before the first emergency services call is ever made to public safety officials, especially where the geography is remote or that hour is late. A report of some natural catastrophic event may begin as a post to a group. Hey, did you feel/hear/see that? By aggregating all of those same feeds and social media, can a disaster preparedness center get a jump on the response to an event in the same way the trader could and thus saves lives?
Conclusion
Systems Integrators, who supply mission critical solutions such as XOP Networks, are building AI into their core applications such as their Universal Service Node that provides financial industry and C2 critical communications systems. Whether it is for their own customer service application, or for traders and first responders to visualize, synthesize and respond to massive amounts of data, XOP is focusing on enhancement use cases. The technologies mentioned above are available and in commercial use today. None of this is a vaporware or futures discussion. While your specific applications and integrations may require development or SDK/API work, these tools will assist with the dissemination of vast amounts of data to help humans make better, faster, and more informed decisions that can impact financial success and public safety.
Anecdotal Chat GPT use cases may be getting all of the press, but business applications will drive the success of AI and determine whether it is a flash int the pan or has longevity beyond the next shiny object. As with anything, how solutions providers architect and market the value will make the difference. So, learn the lesson of pitching the staff reduction aspect of the business owners family with automation, and instead focus on the value of the result. Visualizing and enhancing voice communication has always been a challenge, and XOP Networks is helping enterprises realize the value of the data they have access to and are turning that potential into voice with vision.
Secure Remote Access to Voice Services
The Problem
Remote work is here to stay for financial and efficiency reasons. Leaders can either continue to bemoan that fact, or they can help their CIO’s craft a strategy that aligns the technology goals with the business goals, making remote work a force multiplier. Now IT leaders must combine this requirement with the trend towards collaboration platforms, and away from on-prem PBX’s or even cloud VOIP solutions. One might be tempted to say that going with a large provider means only the best security. Unfortunately, recent outages and security events do not support that conclusion. Here are a few examples:
-Microsoft and AT&T suffered prolonged outages so far in 2024. The issues were attributed to configuration changes. Wouldn’t you expect a firm that is ‘too big to fail’ to not build in a single point of failure, or to perform proper regression testing, and to have a strategy for immediately and seamlessly backing out and restoring services for such upgrades?
-CrowdStrike. Massachusetts E-911. Enough said?
Imagine that you manage first responders in an emergency scenario. You need to connect all your assets at once wherever you are and wherever they may be. Additional resources must securely be able to join as required. Can you press one button and do it securely without fear of failure?
Now imagine you are a remote worker in the financial industry. Your trader voice Hoot and Holler, intercom, shoutdown channels or even ARD and MRD are mission critical. If you are away from your desk and need the information, can you join in time? One such customer was using their PBX conference bridge for a hoot and anytime a user picked up their phone everyone else was treated to music on hold. They needed a dedicated secure system with android, IOS, windows or MAC desktops, and dedicated hardware instruments to accommodate how each trader wanted to use the system. XOP was able to accommodate each trader in the way they wanted to trade, not the way a vendor decides for them.
If your enterprise relied on any of the previously mentioned vendors, you lost the ability to communicate, productivity, and revenue. In the instances of 911, perhaps lives and public safety. The cloud means centralization unless your solution is architected properly, and even then you are betting your business on one vendor, one mistake, and the loss of your entire bundle of apps which are all in the same basket.
The Solution
There are multiple ways to provide secure remote access, and a solution must transparently support both and be device and network independent.
Hosting
Customers require a service that is highly available, diverse, redundant, and secure. A shared service is not for everyone, but whether it is shared or not, you should not be vulnerable. The solution should be available on prem, in a multi-regional cloud, in a datacenter, or in any hybrid combination that you desire.
Security
You have already performed your risk assessments and executed your IT strategy. You manage your own identity and access management (IAM) solutions. IT managers should not have to manage multiple systems, nor inflict your users with additional security inconvenience when you already use LDAP. So, if your user is remote, and they are logged into your network, the single sign on should be all they need to work in your environment because it fully integrates out of the box. You made an investment and plans, and they work. Your vendors should be accommodating you, not the other way around.
Access
We have addressed the hosting and secure parts of the problem. Now let us address access to the mission critical voice applications. There are numerous legacy services still in use globally. Not all firms are on the same evolutionary path. Remote access solutions must accommodate analog, TDM, SIP and WebRTC, and anything that may come next. That means you may need a gateway that can convert from whatever you are using, into that secure conferencing and collaboration system. Your users need remote access on demand and that can mean any PSTN device, a web browser, or any device they have access to at that moment.
Service Management
The system must provide an Administration Portal for you to perform provisioning, moves, adds, changes, and deletes at any time. You need to be able to create new conferences as your needs evolve. It must provide a recording interface or offer its own recording capability. And any data must be encrypted.
Conclusion
XOP Networks provides all these services in one solution that ticks each of these boxes. They are acutely aware that the acronym CIA (confidentiality, integrity, and availability) is a critical component of any security policy. Their solution has been used by vendors to provide over 1 million ports of secure services for over 20 years without a millisecond of downtime. Their customers include service providers, government, financial institutions, the military, first responders and more.
The XOP Networks’ Universal Services Node provides access and gateway from any network to their services. Their conferencing service provides the secure private conferencing you need, and their collaboration service provides the same service full multimedia experience as the big guys, but in a secure, private platform that will make sure that your information remains yours, not public on the dark web.
Dialing in from the PSTN whether cellular or VOIP, and a browser based, secure, private collaboration system can mean the difference between business as usual, or the loss of business, insurance claims, and lawsuits from your customers or against your vendors. I encourage you to contact them and discuss solutions for your specific requirements. Together, you can create a custom architecture that enables your users to leverage technology to achieve your strategic plans. Remember, I was an XOP customer, and I know firsthand the value of their technology solutions.
Bill Wagner is a financial industry technology consultant with over 30 years’ experience as an industry executive in hardware, software, engineering, operations, R&D, product development and introduction, and strategic development.
Top 5 Trader Voice Vendor Risk Considerations
The Problem
How many CIO/CTO’s are personally involved in trader voice technology? I would submit the answer is very few, because if they were, it would be quite a different market. The trader voice market, specifically turrets and ringdown private wires, have been described by many as a melting ice cube. This is evidenced by the shrinking market share, price fluctuations, declining margins, vendor consolidation and abandonment, and a lack of competition in some regions.
The origins of trader voice can be traced to a wealthy financier putting in a private phone line to the New York Stock Exchange when phones were a hot new technology. Since then, the PSTN was deemed to be too slow, and subsequent rotary dial and touch tone innovations took too long. Speed dial resulted in a wait while the PBX dialed pulses and waited for the telephone circuit switches to complete the call, which could eventually result in a busy signal. Dealer Boards or Turrets were born, and with them ring down private lines/wires. We can debate the technically inaccurate abuse of the terms ‘hoot’ versus ‘shout down,’ and the need for an actual MRD in 2024, but they are still commonplace. Most enterprises today are looking to replace IP PBXs with cloud-based collaboration tools which do not speak to other collaboration vendors who do not provide an API that allows for a tight integration with a turret (i.e., common lamping, line sharing, barge-in and privacy etc.). While I would venture that if you took a turret having 40 years of features still in it (so a vendor can claim more than another) that traders use only a rely on a few. However, the ones they do use must be available in the next generation service.
We all know and manage the four major categories of risk which include strategic, compliance, financial and operational. Each has numerous additional nuances such as reputational, technical, internal, and external, among others. So, what are some of the risks that firms face with voice on the trading floor, and how do they mitigate them? This is a great deal of territory to cover in one sitting, so we will try to cover what are deemed some of the most pressing considerations.
Top 5 Risk Considerations
1. Corporate
-Is your vendor viable and stable?
-Will they remain in the trader voice business? For how long?
-Is their culture one of innovation, or do they to limit your options to maximize theirs?
-Why are some large players exiting the market?
-Are they breaking down or putting up barriers to compatibility and integration?
-Is their strategy helping you achieve yours, or is it making it more difficult?
2. Financial
-What are your vendors investing in R&D? (10-15% is the norm)
-Have they been laying people off, and closing offices and markets?
-What is their roadmap, and is it realistic and achievable?
-If they are private, have you asked for their financial status? Did they willingly provide it?
-Are their price increases justifiable and provide added value?
3. Technological
-Is their hardware an accessory or a major investment?
-Do they provide Cloud, Premises, and Hybrid options?
-Where are you in your evolution, and can they support your vision?
-Do their solutions fit your business plan, not stifle it?
-Is diversity, redundancy, and BCS/DR inherent in their offerings?
-Are EOL/EOS forcing a purchasing decision with them, or don’t they offer a migration?
4. Compliance & Ethics
-Do their solutions encourage bypass of regulations and compliance technologies?
-2024 year to date: $81+ million in fines for ‘off channel communications’
-Since 2021 nearly $2 billion in fines
-Recent fine of $350 million for violations from 2014 for ‘unspecified infractions’
-Are they offering you tools that either capture everything or integrate with other tools?
-Are they partnering, or forcing you to be the integrator?
-Is your staff writing RFPs for their vendor of choice and not your corporate strategy?
-Is your firm paying the high price for vendor gifting?
Security
-Do the underlying components the use guarantee that you have no vulnerabilities?
-Does AI put their solution at risk?
Is their architecture secure? How do you know? Did they provide or demonstrate their plans?
-Did you demand penetration and other testing results?
The Solution
Perhaps ‘the’ solution is a bit strong, as there is no silver bullet to solve all of the issues listed. However a possible solution is to find an answer that mitigates the risk, an allows you to retain and migrate at your own pace, not your vendors.’
One such alternative is XOP Networks. Vendors such as XOP can help you mitigate the vulnerabilities that some incumbent vendors face and add value at the same time. For example, some legacy conferencing systems depend on outdated OS and other vulnerable software components. They are not cloud ready (or even NEBS compliant) nor do they offer secure remote access, LDAP, or other common features. By replacing their core, you can achieve both with the XOP USN. It can also provide a universal, device independent UX, and do so cost effectively, while allowing you to retain your legacy CPE in most cases. They can literally bridge any protocol to any other and can offer a variety of codecs and recording interfaces. And if you require customization, they perform their own development and have a robust API.
Conclusion
There is so much more to discuss, in much greater detail than time and space will allow. The purpose of this blog was to encourage reflection on the market. The primary question that I have asked for many years is whether customers will drive innovation or continue to be passengers along for someone else’s guided tour?
For the last 20 years I have seen the largest and most powerful firms in the industry accept status quo from their vendors. There was a time when firms banded together as an industry purchasing juggernaut and held vendors accountable and demand action. They had legal representation from powerhouse industry attorneys and pooled the best tech talent to create to negotiate standards that benefited all. At some point, the vendors broke that bond to divide and conquer. Trades happen between firms. Creating a common standard, with an effective and efficient ecosystem to support that goal is in everyone’s best interest. Unlike disruptive startups, incumbent vendors have little incentive to offer innovation that would potentially reduce the revenue steam supporting their bloated operations, and service their excessive debt at your expense. At the very least, you should maintain a multi-vendor strategy to keep all players competitive. So, CIO/CTO, who is your alternative vendor and is it realistic or eyewash? Are you split 50/50 between them, or did your staff nominally meet a procurement requirement?
So, is the future that bleak? Hardly. Competition will eventually accomplish what cooperation has not. The right disruptive innovator will introduce the right technology and service bundle that cannot be ignored or mitigated by a slight billing change by a vendor that lacks an innovative response. When the ‘Gameboy Generation’ CIO’s fully engage the trading floor, uninfluenced by external incentives, they will address these risks and real change will finally occur.
Bill Wagner is a financial industry technology consultant with over 30 years’ experience as an industry executive in hardware, software, engineering, operations, R&D, product development and introduction, and strategic development.
XOP Networks adds support for G.722 codec to its Hoot and Holler Conference Bridge
XOP Networks Hoot Conference Bridges now support the G.722 codec which provides high-quality audio, making it preferred for Trader Voice networks.
DALLAS, TEXAS, USA, October 28, 2023 /EINPresswire.com/ — XOP Networks, a leading provider of advanced communication solutions, has its Hoot Conferencing equipment deployed in Trader Voice financial services networks worldwide. The G.722 codec provides high-quality audio, making it preferred for applications where clear speech transmission is crucial. XOP Networks now offers support for the G.722 Codec in its “always on” SIP/VoIP based Hoot Conferencing equipment, thereby enabling very high-quality speech communication among traders that participate in Hoot conferences.
– Key attributes of our G.722 based conferencing include:
– Better Speech Quality: Operates at a sampling rate of 16 kHz, which is twice the rate of the traditional telephone system (8 kHz). This higher sampling rate supplies dramatically improved audio quality for more accurate trader communication.
– Excellent Bit Rate: Uses compressed bit rates of 64, 56, 48 Kbits/s., where 64 Kbps is most used. Thus, the bandwidth requirement for voice transmission is similar to G.711.
-Compatibility: Interoperable with variety of Turrets and Trader Voice switching systems and PBXs that support G.722.
-Flexibility: Both G.711 and G.722 calls are allowed in the same Hoot room.“The adoption of G.722 codec in our solution reflects our commitment to continuously improving our products and bring the latest technology to our Trader Voice customers”, said John D’Annunzio, Vice President of Sales, XOP Networks, Inc.
“A large number of our SIP based Hoot bridges are deployed in Trader Voice networks worldwide. With support for both G.711 and G.722 codecs, our Private Wire customers can offer significantly richer audio experience to their end users”, said Sudhir Gupta, CEO of XOP Networks Inc.
John D’Annunzio
XOP Networks, Inc
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XOP Networks Provides Hoot and Holler Service to Companies Impacted by Expansion Changes With Current Providers
XOP Networks is pleased to announce the availability of its IP Based Hoot and Holler service.
Traditional Hoot-and-holler service allows participants to get on an ongoing audio conference by simply lifting their phone’s handset. Such services are delivered by telecommunication service providers using 4 wire leased line circuits that terminate onto purpose-built hoot phones.
With recent announcements about prominent and large service providers no longer allowing expansions to their current clients, XOP Networks is now offering an equivalent IP based Hoot and Holler service to all impacted businesses.
This new service is designed to fill the gap created by disinterested service providers. Businesses impacted by lack of interest from large service providers can now sign up for IP based Hoot and Holler service offered by XOP Networks.
The new service is offered by deploying XOP Networks’ Universal Services Node – a state of the art SIP based audio conference bridge in a hosted environment and works in conjunction with XOP Networks’ specialized Hoot and Holler IP phones.
“We are pleased to be able to offer a replacement Hoot and Holler service to companies, such as auto parts traders, utility companies etc., that need a viable Hoot and Holler service to keep their businesses running. With the XOP Networks’ IP based conferencing platform we can offer a modern high-quality service which has excellent audio experience and superior up time,” said Sudhir Gupta, CEO of XOP Networks.
About XOP Networks
Headquartered in Dallas, Texas, XOP Networks, Inc was founded in January 2003 and is backed by a seasoned management team. Deployed at multiple Cellular Operators, Fortune 100 companies, CLEC/IOC customers, Government organizations, DOD networks (Air Force, Army and Navy) XOP Networks’ products allow customers to boost employee productivity, increase business efficiency and enhance emergency communications. Having both TDM and VoIP interfaces, XOP products allow customers to seamlessly transition their Value-Added Services from legacy circuit switched networks to VoIP based packet switched networks.
Looking for Sycamore’s SPS-1000 Replacement – XOP Networks has the Answer
XOP Networks, Inc., a manufacturer of TDM and VoIP based audio conference bridges announces availability of a replacement system for Sycamore/Coriant’s manufacturing discontinued Signal Processing System (SPS) 1000. The SPS-1000 is widely deployed in the financial services Trader Voice, Commodity brokerage, Utility and Transportation industries.
The XOP Networks Universal Services Node platform matches and/or exceeds the functionality provided by the SPS-1000. Notable features include support for:
- CAS T1 and E1 interfaces
- Automatic and Manual Ring Downs (ARD/MRD)
- Hoot-n-Holler conferences
In addition to the standard SPS-1000 functionality the USN can also offer
- CAS DS3 and E3 interfaces
- ARD/MRD and Hoot capability over SIP/VoIP trunks
This allows Private Wire service providers to consolidate multiple SPS-1000s into one USN and offer interworking between TDM based turrets (e.g., IPC’s Alliance MX) and VoIP based turrets (e.g., SpeakerBus iTurret).
XOP Networks has extensive financial services industry experience having deployed tens of thousands of ARD, MRD and Hoot-n-Holler capable conferencing ports worldwide. (Click here to see the IPC press release).
“We are proud to be able to offer a drop-in replacement for SPS-1000 to the financial services’ Trader Voice, Commodity trading, Power Utilities and Transportation industries. The companies that are looking for expansion or replacement for their manufacturing discontinued Sycamore/Coriant SPS-1000 now have a choice – a modern, TDM and SIP/VoIP capable, feature rich, highly secure XOP Networks’ USN,” said Sudhir Gupta, CEO of XOP Networks.
About XOP Networks
Headquartered in Dallas, Texas, XOP Networks was founded in January 2003 and is backed by a seasoned management team. Deployed at multiple Cellular Operators, Fortune 100 companies, CLEC/IOC customers, Government organizations, DOD networks (Air Force, Army and Navy) XOP Networks’ products allow customers to boost employee productivity, increase business efficiency and enhance emergency communications. Having both TDM and VoIP interfaces, XOP products allow customers to seamlessly transition their value added services from legacy circuit switched networks to VoIP based packet switched networks.
For more information about XOP Networks, visit its website at https://www.xopnetworks.com.
XOP Networks Continues to Deliver Cloud based Hotline Service to Auto Dismantlers & Auto Part Recyclers
XOP Networks’ issued a press release in May of 2019 announcing availability and continued success of its IP based Hoot and Holler service, also called ‘Hotline’ service by auto dis-mantlers and re-cyclers.
The prior Press Release seen here shared some of our early success with the service including a testimonial from CEO Jorge Lopez of B-J Used Auto Parts and Dismantler, Inc.
This IP based Hotline service makes use of XOP Networks’s hosted audio conference bridge. The IP terminals automatically register with the conference bridge as soon as they are powered up and connected to a given location’s Internet. This plug and play approach allows auto parts dis-mantlers and re-cyclers to seamlessly switch over to XOP’s new hotline service at their own pace. The continued success, with plug and play installation only taking a few minutes, is allowing more companies to add new members to their hotlines and thus making their hotline itself more productive.
“The auto dis-mantlers and re-cyclers use the Hotline service to buy and sell used auto parts. Earlier these companies were dependent on large carriers providing them the hotline service using 4 wire leased lines. Needless to say that is an expensive solution and not very well supported by large carriers. Compared to that the XOP Hotline solution is a welcome breeze”, said Sudhir Gupta, CEO of XOP Networks.
About XOP Networks Headquartered in Dallas, Texas, XOP Networks was founded in January 2003 and is backed by a seasoned management team. Deployed at multiple Cellular Operators, Fortune 100 companies, CLEC/IOC customers, Government organizations, DOD networks (Air Force, Army and Navy) XOP Networks’ products allow customers to boost employee productivity, increase business efficiency and enhance emergency communications. Having both TDM and VoIP interfaces, XOP products allow customers to seamlessly transition their Value-Added Services from legacy circuit switched networks to VoIP based packet switched networks.
For more information about XOP Networks, visit its website at https://www.xopnetworks.com For more information please contact: Angie Bryant Director of Marketing XOP Networks, Inc Phone: 214-929-9462 Email: abryant@xopnetworks.com