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Providing Solutions in an Emergency: XOP Networks and the Camanche Fire Station

In emergency situations, having a dependable communication system in place is crucial– missing a call could mean someone not receiving vital help when it is needed the most. David Schutte, Fire

887 Comments | August 7th, 2014

Role of WebRTC capable Audio Conference Bridge in Virtual Call Centers

In a typical Call Center an Automatic Call Distributor (ACD) routes in coming visitor calls to support Agents based on their skill set, availability etc. In case of a Virtual Call Center the agents

6 Comments | June 29th, 2014