Enhanced Firebar Application
Traditional Firebar or out dialed conferencing is used by 911 dispatch personnel to inform and bring a group of first responders into an emergency audio conference. These systems require dedicated phone lines that terminate on the line side of the central office switch of a phone company. This mode of operation is becomes less desirable as phone companies adopt Soft Switch and Digital Loop Carrier based distributed network architecture. The XOP Networks’ Firebar application resides on the USN that is deployed on the trunk side of the switch. It provides several enhancements.
- Can be used with legacy TDM network or with the next generation VoIP network
- Send calls to any landline or cellular phone instead of just dedicated ‘red’ or emergency phones
- Select communications medium to be used for message delivery (Voice only, Email only, SMS only or any combination etc.)
- Support unlimited number of call out groups
- Send caller-ID of your choice that can be used by recipient's phone to display associated ’caller name’ (e.g., Fire Chief)
- Trigger a dial-out based on a) incoming phone call, b) click on a web portal, c) dry contact closure or at a scheduled time
- Display real time call activity and a progress bar on a Web Portal.
- Provide summary and detailed reports on call completions (Busy, No Answer, Answering machine etc.)
| FEATURE | HOW IT WORKS | BENEFITS | Multiple emergency specific groups | Set-up via Web Dashboard | Pre-planned group members may belong to different organizations (Fire, Police, EMS etc.). | Blast Dialing | Set-up via Web Dashboard, triggered via dial-in or Web. | Multiple first responders are called in parallel - reduces the overall time required to contact. | Dialout with Find-you | Set-up via Web Dashboard, triggered via dial-in or Web. Upto four phone numbers per individual. | Improves the probability of reaching an individual first responder. | Audio-conferencing | Set up via Web Dashboard. automatic conference join-in after entering security code. | Make emergency conference secure. | Call logging | Automatic recording of Firebar calls. | Recording of the audio and the accompanying event log with time stamps, post-event analysis is simplified | Simultaneously sending email, SMS and Pager based messages | Set-up via Web Dashboard, triggered via dial-in or Web. | Helps in disseminating emergency related information with multiple media while voice conference is in progress. | |
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