Blogs September 10, 2024 |
There are multiple ways to provide secure remote access, and a solution must transparently support both and be device and network independent.
Customers require a service that is highly available, diverse, redundant, and secure. A shared service is not for everyone, but whether it is shared or not, you should not be vulnerable. The solution should be available on prem, in a multi-regional cloud, in a datacenter, or in any hybrid combination that you desire.
You have already performed your risk assessments and executed your IT strategy. You manage your own identity and access management (IAM) solutions. IT managers should not have to manage multiple systems, nor inflict your users with additional security inconvenience when you already use LDAP. So, if your user is remote, and they are logged into your network, the single sign on should be all they need to work in your environment because it fully integrates out of the box. You made an investment and plans, and they work. Your vendors should be accommodating you, not the other way around.
We have addressed the hosting and secure parts of the problem. Now let us address access to the mission critical voice applications. There are numerous legacy services still in use globally. Not all firms are on the same evolutionary path. Remote access solutions must accommodate analog, TDM, SIP and WebRTC, and anything that may come next. That means you may need a gateway that can convert from whatever you are using, into that secure conferencing and collaboration system. Your users need remote access on demand and that can mean any PSTN device, a web browser, or any device they have access to at that moment.
The system must provide an Administration Portal for you to perform provisioning, moves, adds, changes, and deletes at any time. You need to be able to create new conferences as your needs evolve. It must provide a recording interface or offer its own recording capability. And any data must be encrypted.
XOP Networks provides all these services in one solution that ticks each of these boxes. They are acutely aware that the acronym CIA (confidentiality, integrity, and availability) is a critical component of any security policy. Their solution has been used by vendors to provide over 1 million ports of secure services for over 20 years without a millisecond of downtime. Their customers include service providers, government, financial institutions, the military, first responders and more.
The XOP Networks’ Universal Services Node provides access and gateway from any network to their services. Their conferencing service provides the secure private conferencing you need, and their collaboration service provides the same service full multimedia experience as the big guys, but in a secure, private platform that will make sure that your information remains yours, not public on the dark web.
Dialing in from the PSTN whether cellular or VOIP, and a browser based, secure, private collaboration system can mean the difference between business as usual, or the loss of business, insurance claims, and lawsuits from your customers or against your vendors. I encourage you to contact them and discuss solutions for your specific requirements. Together, you can create a custom architecture that enables your users to leverage technology to achieve your strategic plans. Remember, I was an XOP customer, and I know firsthand the value of their technology solutions.
Bill Wagner is a financial industry technology consultant with over 30 years’ experience as an industry executive in hardware, software, engineering, operations, R&D, product development and introduction, and strategic development.
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