Universal Service Node (USN)

Introducing USN

Delivering Versatile, Scalable Communication Services

The Universal Service Node (USN) by XOP Networks is a modern communication platform that brings together conferencing, collaboration, mass notifications, and more - all on a single, robust system. Built for enterprises and service providers, USN delivers flexibility, scalability, and efficiency with minimal infrastructure changes.

Scalable and flexible
architecture

Modular design that adapts to your evolving needs

Support for multiple
network interfaces

Seamlessly integrates with analog, digital, and radio networks

Easy migration

Transition from legacy systems without disrupting operations

Flexible licensing

Pay only for the value-added services you require

Customizable solutions

Extend the platform with add-ons tailored to your use case

High availability

Optional hot standby server ensures uninterrupted performance

Key Features

Multiple Conferencing Capabilities. One Unified Platform.

AUDIO CONFERENCING

XOP Networks’ Audio Conferencing application provides rich conferencing experience to the end users – from quick ad-hoc conference to scheduled sessions with calendar invites. With options like PIN-less access, progressive dial-out, real-time monitoring, and built-in recording, it empowers users to connect securely and manage calls effortlessly. Ideal for enterprises seeking high-quality, scalable audio communication.
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DIAL-OUT CONFERENCING

XOP Networks’ Dial-Out Conferencing (also known as Firebar or Blast Call-Out) lets you instantly initiate group calls by dialing out to pre-defined participants. Whether triggered via phone, web portal, or SMS, this feature ensures that critical conversations can begin without waiting for users to dial in. Ideal for emergency teams, corporate executives, or operations centers, the application offers unmatched speed, control, and scalability.
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WEB COLLABORATION

XOP Networks’ Web Collaboration application enhances meeting productivity with a browser-based platform – no downloads needed. Whether for product demos, remote training, or brainstorming, it offers seamless desktop sharing, whiteboards, presentations, chat, and recording. Compatible with XOP’s Audio Conferencing, it delivers unified, effective digital collaboration for enterprises, professionals, and small businesses alike.
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HOOT-N-HOLLER CONFERENCING

XOP Networks’ Hoot-n-Holler Conferencing solution delivers real-time, many-to-many communication – ideal for trading floors, utilities, satellite control rooms, and emergency response teams. With always-on voice paths and full support for ARD, MRD, and hoots across both TDM and IP networks, it ensures instant connectivity without dialing delays. This solution integrates with legacy turrets, IP-based squawk boxes, and modern softphones – offering unparalleled flexibility and reliability for high-pressure environments.
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COMMAND & CONTROL CONFERENCING

XOP Networks’ Command & Control Conferencing empowers organizations to manage and coordinate multiple live conferences from a single, browser-based interface. Station managers can listen in or speak to one or more conference rooms simultaneously – streamlining operations across departments, teams, or emergency groups. With secure web-based access, the system supports PSTN, VoIP, and web calling without requiring special hardware or software.
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MASS NOTIFICATION

XOP Networks’ Mass Notification application helps organizations send urgent messages across voice, SMS, and email to thousands of recipients-instantly and reliably. Whether it’s an emergency update, security alert, or important announcement, the platform ensures consistent delivery through flexible options like caller ID branding, find-you dialing, and repeat attempts. Designed for campuses, corporations, healthcare, and beyond, it’s your trusted broadcast tool for critical communication.
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REMOTE CONTROL

XOP Networks’ Remote Control application enables secure and responsive desktop access between users from any location. Whether providing remote IT support or controlling pre-authorized machines, users can initiate or join a session via access codes, manage it through a browser, and seamlessly collaborate. Designed for enterprise-grade control with minimal setup, it’s ideal for tech teams, support staff, and remote workers.
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CLICK TO CALL

XOP Networks’ Click to Call application empowers users to join or initiate audio conferences through a single click on their PC or mobile device. Whether it’s launching an emergency dial-out or joining an ongoing session, the application leverages WebRTC technology for real-time, browser-based communication – no downloads required. It supports diverse scenarios like connecting to Meet-me, Hoot-n-Holler, Firebar, or triggering a Mass Notification session, ensuring fast, reliable communication wherever internet access is available.
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CALL REPLICATION

XOP Networks’ Call Replication application enables real-time mirroring of an incoming call to multiple pre-defined endpoints simultaneously. Whether for redundancy, broadcast, or operational continuity, this service ensures that critical communications are delivered instantly to the right people and systems. Easily configure, manage, and trigger callout operations with secure access codes and flexible routing options.
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PLATFORM EXTENSIONS

Enhance your USN with Additional Capabilities

Short Message Service Package

This allows customers to use Short Message Service (SMS) to communicate with the end users for services such as audio conferencing and mass notification. This requires the USN to “bind” with service providers’ SMS Center.

SNMP Monitoring Package

This allows the USN to be managed by an external Simple Network Management Protocol (SNMP) based Network Management System (e.g., HP OpenView). It includes an SNMP Agent and appropriate Management Information Base (MIB), and utilities that provide valuable information about the server.

Lightweight Directory Access Protocol Package

It supports Single Sign-On feature by allowing USN to retrieve account-level data from Active Directory using LDAP and using it to log into the USN.

High Availability Package

The High Availability Package adds several capabilities that allow USN to provide 99.999% availability. With High Availability the database of Primary USN is replicated to the Secondary USN in real time. In case of a network or equipment failure at the Primary USN, the voice traffic seamlessly moves to the Secondary USN.

Enhanced Security Package

The Enhanced Security Package includes a set of Information Assurance features to secure USN against unauthorized access and network intrusion. These features include password management, authorization restrictions, alerting and logging, intrusion prevention and cryptographic protocols.

WebRTC Package

It enables real time browser based communication (audio/ video) using Web Real-Time Communication or WebRTC for applications like Command & Control, Click to Call and Web Collaboration.

RESTful API Package

The API packages allow external programs to configure and monitor the system. These APIs provide extensive capabilities to create, edit, and query accounts and services and monitor system and network health.