Vas Product: Web Collaboration

XOP Networks’ Universal Service Node (USN) conference bridge is the right answer for replacing Avaya Meeting Exchange (MX) conference bridge.

Avaya recently announced that it will be discontinuing its Avaya MX Conference Bridge platform.

XOP Networks’ Universal Service Node (USN) is a widely deployed conferencing platform that offers Audio Conferencing, Web Conferencing, Video Conferencing, Hoot and Holler conferencing and Firebar conferencing applications. With it’s broad feature set and host of other capabilities it meets and exceeds capabilities available on the Avaya MX conference bridge.

Following are high level attributes of XOP Networks’ USN that make it a suitable alternative to the Avaya MX:

• Highly Scalable – Up to 2000 ports under one management
• Highly Available – Can be deployed with Active/Active and Active/Standby configurations
• Avaya Emulation – Can mimic Avaya MX’s DTMF based controls so that end user experience is not impacted
• Multiple Trunk types – Can support T1/E1 PRI, SIP and H.323 trunks or any combination on the same platform
• Platform Independent – Can be deployed on physical servers or virtual servers
• Platform Extensions – Support available for LDAP, SNMP, Enhanced Security, Bulk Provisioning, Multiple Languages etc.
• API Support – Easy integration with third party network elements such as Provisioning Manager, Billing Manager etc.
• Customer Support – Backed up by 24 x 7 global support

In addition, XOP Networks’ flexible product architecture allows us to quickly customize the product to suit a given customer’s environment.

All of these attributes make XOP Networks’ USN the ideal replacement for the Avaya Meeting Exchange. We have a number of USNs already deployed successfully with Avaya PBX’s and we look forward to helping other Meeting Exchange customers that wish to replace their platform.

“When we first learned that the Avaya Meeting Exchange was at the end of life, we analyzed the Meeting Exchange feature set and realized that our fully featured and economical Universal Service Node conference bridge would be an ideal replacement for it”, said Sudhir Gupta, CEO of XOP Networks.

About XOP Networks

Headquartered in Dallas, Texas, XOP Networks was founded in January 2003 and is backed by a seasoned management team. Deployed at multiple Cellular Operators, Fortune 100 companies, CLEC/IOC customers, Government organizations, DOD networks (Air Force, Army and Navy) XOP Networks’ products allow customers to boost employee productivity, increase business efficiency and enhance emergency communications. Having both TDM and VoIP interfaces, XOP products allow customers to seamlessly transition their value added services from legacy circuit switched networks to VoIP based packet switched networks.

For more information about XOP Networks, visit its website at https://www.xopnetworks.com.

For more information please contact: Angie Bryant Director of Marketing XOP Networks Phone: 214-929-9462 Email: abryant@xopnetworks.com

XOP Networks, Inc., a manufacturer of widely deployed analog and SIP based conference bridges, announces the latest release for it’s Universal Services Node (USN) and Digital Collaboration Bridge (DCB) platforms. The Release 9 is the most advanced and feature rich release in XOP’s history.

The Release 9 adds the following platform extensions:

WebRTC based Web Collaboration – Allows participants to virtually meet over the Internet. They are able to see each other, hear each other, share content, all from a web browser without downloading any application software.

Remote Control – A user can take control of a far end PC which makes it ideal for remote support etc.

Click to Call – Allows a participant to enter an audio conference simply by clicking on a browser link thus avoiding any dial up charges.

R9 adds following Platform Extensions:

XOP Application Programming Interface (API) – Allows external sub-systems to query the health of the USN, bulk provision Moderator accounts & configure conference rooms etc.

SNMP Enhancements – Supports proprietary MIB, SNMP V3

“I am excited to announce the most significant software release that XOP Networks has ever launched. In line with USN’s multi-application philosophy, it adds exciting new capabilities such as WebRTC based Web Collaboration, Browser based Click to Call and Remote Control. We believe R9 enhances our leadership position in providing comprehensive and user-friendly conferencing platforms,” said Sudhir Gupta, CEO of XOP Networks.

About XOP Networks

Headquartered in Dallas, Texas, XOP Networks was founded in January 2003 and is backed by a seasoned management team. Deployed at multiple Cellular Operators, Fortune 100 companies, CLEC/IOC customers, Government organizations, DOD networks (Air Force, Army and Navy) XOP Networks’ products allow customers to boost employee productivity, increase business efficiency and enhance emergency communications. Having both TDM and VoIP interfaces, XOP products allow customers to seamlessly transition their value added services from legacy circuit switched networks to VoIP based packet switched networks.

In a typical Call Center an Automatic Call Distributor (ACD) routes in coming visitor calls to support Agents based on their skill set, availability etc. In case of a Virtual Call Center the agents work from their home office. In this case the Virtual Call Center then has to make long distance calls to reach the home based Agents. As these calls last for hours, needless to say, the Virtual Call Center ends up with a large long distance bill. A WebRTC capable Audio Conference Bridge can play an important role in this context. The WebRTC technology adds real time communications (e.g., audio, Video calls) capability to a browser itself. A Virtual Call Center can deploy such an Audio Conference Bridge in its network. Using a WebRTC capable browser (e.g, Google Chrome, Firefox) a home based Agent can then simply dial into the conference bridge over the Internet at no charge. The ACD can route the visitor’s call also into the conference bridge thus allowing conversation between the visitor and the agent to occur on the bridge. By removing the cost of long distance calls to home based agents, this approach makes a virtual call center much more cost effective.